• 14 days for a full refund on any purchase from the day you receive the order.
  • After 14 days, you will eligible for an exchange of equal or less value, and will be issued a store credit should the exchanged item equal less then the original purchase.
  • Refunded money will be returned by the original method of payment.


  • Please contact Aava if you would like to exchange your purchase for another item.
  • After 14 days has passed from the original purchase you will not be eligible for a refund on an exchanged item equaling less than the original purchase.


  • Free shipping in the USA on all Aava products.
  • Clients are 100% responsible for all shipping costs associated to returns for refunds/exchange.

Payment Methods

  • Visa
  • Mastercard
  • American Express

Contact Us

Please contact us if you have an inquiry.